Standard Shipping	Estimated Delivery
UK	FREE	1-3 days
Europe	£100	3-5 days
Zone 1	£275	6-9 days
Zone 2	£275	6-9 days
USA	£250	6-9 days

For European and International orders, any additional customs fee associated with shipments are the responsibility of the buyer. Pantani Brothers do not take liability for any extra customs / tax fees accrued during shipping. With the impacts of Brexit still visible, we kindly ask you to monitor the tracking of your shipment before getting in contact. Delivery processes have slowed down and can take a little longer due to increased customs monitoring. Please refer to our general terms and conditions for more information. 

Our bicycle boxes are collected from cycling retailers in Glasgow who regularly dispose of their boxes. Rather than bring more cardboard boxes into the world, we use brand new second hand boxes designed by major bike brands. We ask that you recycle the box after delivery. Our parcel tape is fully compostable and biodegradable. Our packaging materials, keeping your bike safe, are also fully biodegradable. We ask that you reuse or recycle our packaging as far as possible.

Thanks for visiting us at Pantani Brothers. If you are not entirely satisfied with your purchase, we are here to help.

Returns - Bicycles

You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. The bicycle must return in the same condition it was sent. It must be packaged and shipped professionally (with insurance recommended), to minimise the potential for any damage to occur. Buyers are responsible for damages which occur during return shipping. Please include your receipt or proof of purchase within an email or message when requesting your return. We ask that you use our eco packaging to ensure the return minimises the carbon footprint associated with our business. Please use the same carboard shipping box and biodegradable packing materials. Of course, if possible, we ask you fully consider your initial purchase. If you are buying items from Pantani Brothers, please be aware we specialise in vintage product with original patina. If there is any potential you may be unsure of the product, please contact us in the first instance and we will guide you through a possible transaction. All our bikes are shipped partially disassembled, it is the responsibility of the buyer to reassemble the bicycle. Any injury or damage which occurs from poor assembly is not liable to Pantani Brothers. Minimising returns will allow us to reduce our environmental impact as far as possible. For more information, please refer to our general terms and conditions.

Refunds

Once we receive your item, we will inspect it and then notify you the status of your refund via email. If your return is approved, we will initiate a refund to your credit / debit card (or original method of payment). Your receipt of the credit is dependent on your card issuer's policies. If your item does not meet our expectations of original issue, please be aware you may only be eligible for a partial refund.

Shipping

Buyers are responsible for paying shipping costs when returning an item. Shipping costs are non-refundable. Upon receiving a request for a return, after indicating approval, we will provide the necessary details regarding return address in our reply. We highly recommend insured shipping.

Contact Us

If you have any questions on how to return your item to us, please contact us directly. If you are unsure or have any questions regarding a product, our shipping or returns policy, we advise you contact us in the first instance.