Thanks for visiting us at Pantani Brothers. If you are not entirely satisfied with your purchase, we are here to help.
Returns - Clothing, Ephemera & Accessories
You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. If the item was new with tags or new in original packaging, it is expected to return in the same condition. Please include your receipt or proof of purchase within an email or message when requesting return. We ask that you use our eco packaging to ensure the return minimises the carbon footprint associated with our business. Of course, if possible, we ask you fully consider your initial purchase. If you are buying items from Pantani Brothers, please be aware we specialise in vintage product with original patina. If there is any potential you may be unsure of the product, please contact us in the first instance and we will guide your purchase. Minimising returns will allow us to reduce our environmental impact as far as possible. For more information, please refer to our general terms and conditions.
Refunds
Once we receive your item, we will inspect it and then notify you the status of your refund via email. If your return is approved, we will initiate a refund to your credit / debit card (or original method of payment). Your receipt of the credit is dependent on your card issuer's policies. If your item does not meet our expectations of original issue, please be aware you may only be eligible for a partial refund.
Shipping
Buyers are responsible for paying shipping costs when returning an item. Shipping costs are non-refundable. Upon receiving a request for a return, after indicating approval, we will provide the necessary details regarding return address in our reply.
Contact Us
If you have any questions on how to return your item to us, please contact us directly. If you are unsure or have any questions regarding a product, our shipping or returns policy, we advise you contact us in the first instance.